WATCH 24: Shipping & Secure Delivery Protocol
At WATCH 24, we understand that a premium timepiece is a significant investment. Our logistics process is engineered to ensure your watch travels with the same precision and care with which it was crafted. From our vault in Surat to your wrist, every second of the journey is secured.
1. Nationwide Reach (Pan India)
WATCH 24 operates exclusively within India. We take pride in serving our domestic clientele with focused logistics.
- 🚚 Free Shipping: We offer 100% free delivery on all orders across India.
- 💸 COD Available: We support Cash on Delivery to ensure you only pay when the masterpiece is in your hands.
2. Processing & Delivery Timelines
We utilize a two-stage protocol to ensure your timepiece is flawless before it reaches you:
| Phase | Timeframe | Detail |
| Order Processing | 1–2 Business Days | Includes rigorous quality certification, time-setting, and secure shock-proof packaging. |
| Premium Transit | 5–7 Business Days | Secure transit via our elite logistics partners (BlueDart/Delhivery/DTDC). |
| Total Lead Time | 6–9 Business Days | The estimated window from order confirmation to your doorstep. |
3. Real-Time Tracking & Transparency
- Dispatch Confirmation: The moment your timepiece leaves our facility, you will receive a confirmation via WhatsApp/Email featuring your unique tracking ID.
- Live Updates: Monitor your shipment’s progress in real-time through our courier’s portal to stay informed of its exact location.
4. Secure Handover Protocol
Because we deal in high-value instruments, we maintain a strict security standard for every delivery:
- Signature Required: To guarantee security, every delivery requires a physical signature. Packages will not be left unattended at doorsteps.
- Address Integrity: Please ensure your delivery details are 100% accurate. WATCH 24 cannot be held liable for delays resulting from incorrect address inputs.
- Tamper-Evident Packaging: Every shipment is sealed with WATCH 24 specialized security tape. If the outer box appears tampered with, please document this immediately in your Mandatory Unboxing Video.
5. The “Unboxing” Requirement
Upon arrival, please record a continuous, uncut unboxing video. This is your insurance. Should your timepiece arrive with any visible damage, this video is required to initiate a claim under our 7-Day Inspection Window.
Need Assistance?
Our logistics team is available 24/7 to track your package.
📧 Support: watch24india@gmail.com
📍 Origin: Surat, Gujarat.
🛡️ WATCH 24 Trust Badges
| Icon | Feature | Customer Benefit |
| 🚚 | Free Pan-India Shipping | No hidden costs. Premium delivery to your doorstep at ₹0. |
| 💸 | Cash On Delivery (COD) | Pay only when you hold the masterpiece. 100% Risk-Free. |
| 🛡️ | 1-Year Movement Warranty | We stand behind our precision. Your investment is protected. |
| 📦 | Secure Vault Packaging | Shock-proof, tamper-evident packing for safe transit. |
| ✨ | Premium Quality Assured | Every watch undergoes a 24-point quality & time-setting check. |
The WATCH 24 Advantage:
- Surat-Based Excellence: Operating from the diamond and textile hub of India, we understand luxury and logistics better than anyone.
- Live Video Inspection: Want to see the roulette spin before we ship? DM us for a live video of your specific watch.
- Dedicated Support: No bots. Speak to a real watch expert on WhatsApp for any queries regarding your 24-hour style.